1. What if I forget my Username?
• Click on "Forgot Username or Password?" located in the gray box under the username and password Log-In section.
• Type in your username and an email will be sent to your email address with a temporary password to log in. Once you have logged in, you will be prompted to create a new password.

2. What if I forget my Password?
• Click on "Forgot Username or Password?" located in the gray box under the username and password Log-In section.
• Type in the email address that you used when creating your account and your username will be sent to your email address.

3. How do I enter/update information in DHV?
For Emergency Credential Level purposes, it is important to enter ALL required information and any additional information possible. It is also imperative to update DHV with any changes in contact information, licensure or relevant information.

To enter information, go to the "My Profile" tab on the top of the page and click through each tab to fill out required information.

Clinically Licensed Volunteers: Please enter your license information as well as place of employment and, if applicable, your DEA registration information. If your license information is not completed in your profile, you will NOT be deployable as a clinical volunteer and may be used as a non-clinical volunteer.